By Phone:
To request a cancellation of your digital subscription by phone, please call us at 1-888-MY-GLOBE (694-5623).
Our phone hours are: Monday - Friday: 7:00 am - 6:00 pm
Saturday - Sunday: 8:00 am - 3:00 pm
Through My Account:
Digital subscriptions can also be cancelled at any time through My Account.
My Account is located in the top right corner of Globe.com next to your name. Click the profile icon, as pictured below, to bring up the option to manage your account.
By Email:
You can email customerservice@globe.com with your cancellation request. Be sure to include the email address, phone number, and/or billing address associated with your subscription to ensure your request is handled efficiently.
Start a Chat:
If you need further assistance canceling your digital subscription, you can start a chat in My Account, by clicking the chat bubble in the bottom right corner of this page.
When you cancel a subscription, you cancel only future charges associated with your subscription. You may initiate your cancellation at any time, but the cancellation will become effective at the end of your current billing period.
View the full BostonGlobe.com cancellation and refund policy at:
Terms of Purchase