The Boston Globe Help Center home page
My Account Submit a request
  1. The Boston Globe
  2. Games
  3. Mobile & Tablet Issues

Articles in this section

  • How do I remove the on-screen keyboard if I don’t need it?
  • The puzzle doesn’t fit on my screen without scrolling up and down.
  • Why can't I use some of the keys on my tablet?

Why can't I use some of the keys on my tablet?

  • June 26, 2026 15:18
  • Updated
Follow

If certain keys are difficult or impossible to tap, try:

  • Changing your device’s orientation.
  • Closing and reopening the puzzle.
  • Refreshing the page.
  • Updating your browser to the latest version.
Have more questions? Submit a request
Return to top

Related articles

  • The puzzle doesn’t fit on my screen without scrolling up and down.
The Boston Globe