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The Boston Globe
Games
Games
General Questions
The puzzle does not launch for me. How can I ensure it appears?
Why does the crossword look different?
Has the crossword content changed?
Is the Mini Crossword still free?
How do I make the puzzle bigger on my screen?
History & Archives
Why isn’t my progress being saved?
How do I access archived puzzles?
What happened to my crossword history?
What happened to the old Mini Crossword?
Puzzle Features & Settings
What do all the settings do?
Why aren't my settings being saved?
Why is the share button gone?
Printing the puzzle
How do I print the crossword?
How do I make the printed puzzle bigger?
Why can’t I print a solution grid?
Why can't I customize the print layout anymore?
Why are letters sometimes entered in lowercase?
Timer & Scoring
How does the timer work?
Why did extra time get added to my clock?
Can I reset the timer?
Mobile & Tablet Issues
How do I remove the on-screen keyboard if I don’t need it?
The puzzle doesn’t fit on my screen without scrolling up and down.
Why can't I use some of the keys on my tablet?